(Important) MegaSales Toys Carrier Operation Status (Updated)
As the coronavirus outbreak, shipments would delay or even suspended. Here are the details.
Aramex
Status: All destinations are facing delays, with suspension of services to some destination countries. Applying temporary emergency surcharges.
- Aramex have confirmed that all services are currently facing delays to most destinations due to high cancellations of airline services. Some destination country services have been suspended.
- Temporary emergency surcharges are being applied to shipments. These charges are already implemented for new shipments being created on Easyship.
| Destination Country | Service Status |
|---|---|
| Algeria | Suspended |
| Armenia | Suspended |
| Azerbaijan | Suspended |
| Bangladesh | Suspended |
| Congo | Suspended |
| Djibouti | Suspended |
| India | Suspended |
| Iraq | Suspended |
| Israel | Suspended |
| Jordan | Suspended |
| Kazakhstan | Suspended |
| Lebanon | Suspended |
| Libya | Suspended |
| Mauritius | Suspended |
| Morocco | Suspended |
| Philippines | Suspended |
| Qatar | Suspended |
| Rwanda | Suspended |
| Sri Lanka | Suspended |
| Sudan | Suspended |
| Syria | Suspended |
| Tunisia | Suspended |
| Ukraine | Suspended |
| Uzbekistan | Suspended |
| Yemen | Suspended |
| All other destinations | Delayed |
Direct Link
Status: New shipments have been suspended.
Due to closed borders and low air freight availability, Direct Link has suspended services for all destination countries. Current shipments are expected to be severely delayed.
DHL
Status: Fully operational except for delays in cases of local government restrictions.
DHL is mobilizing Business Continuity plans to ensure that deliveries continue to be made. Top management is meeting each day to navigate the pandemic's swift evolution and daily hurdles. The carrier is ensuring that they follow all international and local government health protocols.
DHL eCommerce
Status: Services suspended from Singapore; Operational from Hong Kong, but experiencing delays to some countries; one destination has services suspended. Temporary emergency surcharges are being applied to shipments to the US.
- All services have been suspended for shipments originating in Singapore.
- Many destination countries are being reported as having shipments delayed. Moldova shipments have been suspended. More suspensions are expected in the coming days.
- Temporary emergency surcharges are being applied to shipments being sent to the US. These charges are already implemented for new shipments being created on Easyship.
DHL eCommerce - Countries with Delays or Suspensions for Packet International & Packet Plus International Services from Hong Kong
| Destination Country | Service Status |
|---|---|
| Cayman Islands | Suspended |
| Crimea | Suspended |
| Cuba | Suspended |
| Djibouti | Suspended |
| Equador | Suspended |
| French Polynesia | Suspended |
| Iran | Suspended |
| Kuwait | Suspended |
| Lebanon | Suspended |
| Libya | Suspended |
| Maledives | Suspended |
| Moldova | Suspended |
| Morocco | Suspended |
| Myanmar | Suspended |
| North Korea | Suspended |
| Peru | Suspended |
| Somalia | Suspended |
| Sri Lanka | Suspended |
| Sudan | Suspended |
| Suriname | Suspended |
| Syria | Suspended |
| Tunisia | Suspended |
| Australia | Delayed |
| Belgium | Delayed |
| Brazil | Delayed |
| Canada | Delayed |
| Chile | Delayed |
| Croatia | Delayed |
| Cyprus | Delayed |
| Czech Republic | Delayed |
| Denmark | Delayed |
| El Salvador | Delayed |
| Estonia | Delayed |
| France | Delayed |
| Germany | Delayed |
| Greece | Delayed |
| Hungary | Delayed |
| India | Delayed |
| Ireland | Delayed |
| Israel | Delayed |
| Italy | Delayed |
| Japan | Delayed |
| Latvia | Delayed |
| Malta | Delayed |
| Mexico | Delayed |
| Mongolian | Delayed |
| Netherlands | Delayed |
| New Zealand | Delayed |
| Norway | Delayed |
| Poland | Delayed |
| Portugal | Delayed |
| Romania | Delayed |
| Russia | Delayed |
| Spain | Delayed |
| Sweden | Delayed |
| Switzerland | Delayed |
| United Kingdom | Delayed |
| United States | Delayed |
DPEX
All destinations are facing delays. Applying temporary emergency surcharges.
- Services require additional delivery time due to shortage of air freight supply. Some services suspended.
- DPEX are applying temporary emergency surcharges on shipments. This pricing is already reflected in Easyship rates.
DPEX - Countries with Delays or Suspensions
| Destination Country | Service Status |
|---|---|
| Bangladesh | Suspended |
| Cambodia | Suspended |
| India | Suspended |
| Pakistan | Suspended |
| All other destinations | Delayed |
FedEx
Status: Fully operational; waiving signature-on-delivery service in some countries.
The company is following CDC and WHO guidelines for health and hygiene, including educating team members, encouraging practices such as frequent hand-washing, and sanitation of workspaces and equipment.
1. Fedex International Priority from Hong Kong requires additional delivery time in China.
2. TNT in Hong Kong won't accept more than 100kg maximum volume per customer, per day.
3. TNT requires additional delivery time in China from Singapore
4. Signature-on-delivery service waived in US and Canada, and in countries where required by local governments (i.e. Australia).
FedEx - Countries with Delays or Suspensions for all Services from Hong Kong
| Destination Country | Service Status |
|---|---|
| Uzbekistan | Suspended |
| Mongolia | Suspended |
| Austria | Delayed |
| Bangladesh | Delayed |
| Brunei | Delayed |
| Cambodia | Delayed |
| Canada | Delayed |
| Europe | Delayed |
| India | Delayed |
| Laos | Delayed |
| Latin America | Delayed |
| New Zealand | Delayed |
| Pacific Islands | Delayed |
| Singapore | Delayed |
| South Africa | Delayed |
| South Korea | Delayed |
| Sri Lanka | Delayed |
| Timor-Leste | Delayed |
| United States | Delayed |
Hong Kong Post
Status: Operational, but experiencing delays; mail to certain countries suspended due to new border restrictions.
1. Some services suspended for countries with closed borders; some suspensions or delays due to reduction or cancellation of passenger flights.
2. Signature-on-delivery services suspended for countries with this policy in place (includes Australia, Italy, South Korea, Netherlands, New Zealand)
Hong Kong Post - Countries with Delays or Suspensions for All HKP Services
| Destination Country | Service Status |
|---|---|
| Angola | Suspended |
| Azerbajian | Suspended |
| Cayman Islands | Suspended |
| Chile | Suspended |
| Fiji | Suspended |
| French Polynesia | Suspended |
| Guam | Suspended |
| Israel | Suspended |
| Italy | Suspended |
| Jordan | Suspended |
| Kuwait | Suspended |
| Latvia | Suspended |
| Libya | Suspended |
| Maldives | Suspended |
| Mariana Islands | Suspended |
| Micronesia | Suspended |
| Moldova | Suspended |
| Morocco | Suspended |
| Nauru | Suspended |
| New Caledonia | Suspended |
| North Macedonia | Suspended |
| Panama | Suspended |
| Peru | Suspended |
| Philipphines | Suspended |
| Republic of Congo | Suspended |
| Saudi Arabia | Suspended |
| Somalia | Suspended |
| Sri Lanka | Suspended |
| Sudan | Suspended |
| Syrian Arab Republic | Suspended |
| Tonga | Suspended |
| Tunisia | Suspended |
| Ukraine | Suspended |
| Venezuela | Suspended |
| Yemen | Suspended |
| Antigua and Barbuda | Suspended |
| Caroline Island | Suspended |
| Easter Island | Suspended |
| Gambia | Suspended |
| Haiti | Suspended |
| Mauritania | Suspended |
| Marshall Islands | Suspended |
| St. Christopher (St. Kitts) & Nevis | Suspended |
| El Salvador | Delayed |
| Panama | Delayed |
| Slovenia | Delayed |
| Spain | Delayed |
| Australia | Delayed |
| Japan | Delayed |
| USA | Delayed |
| South Korea | Delayed |
| EU | Delayed |
Other Hong Kong Post Service Impact by Country
| Service | Destination Country | Service Status |
|---|---|---|
| Surface letter and packet services | Afghanistan | Suspended |
| Surface letter and packet services | Anguilla | Suspended |
| Speedpost | Armenia | Suspended |
| Airmail (including Speedpost) | Australia | Suspended |
| Airmail (including Speedpost) | Bahrain | Suspended |
| Airmail (except Speedpost) | Balearic Islands | Suspended |
| Airmail (except Speedpost) | Barbados | Suspended |
| Airmail (including Speedpost) | Belarus | Suspended |
| Surface letter and packet services | Benin | Suspended |
| Speedpost | Bermuda | Suspended |
| Surface letter and packet services | Bhutan | Suspended |
| Airmail (except Speedpost) | Bolivia | Suspended |
| Surface letter and packet services | Brazil | Suspended |
| Speedpost | Brunei Darussalam | Suspended |
| Surface letter and packet services | Burkina Faso | Suspended |
| Surface letter and packet services | Burundi | Suspended |
| Airmail (except Speedpost) | Canada | Suspended |
| Airmail (except Speedpost) | Canary Islands | Suspended |
| Surface letter and packet services | Cape Verde | Suspended |
| Speedpost | Central African Rep. | Suspended |
| Surface letter and packet services | Central African Republic | Suspended |
| All postal services (except Speedpost) | Chad | Suspended |
| All postal services (except Speedpost) | Channel Islands | Suspended |
| Airmail (except Speedpost) | Christmas Island | Suspended |
| Airmail (except Speedpost) | Cocos (Keeling) Islands | Suspended |
| Airmail (except Speedpost) | Cook Islands | Suspended |
| Surface letter and packet services | Costa Rica | Suspended |
| All postal services (except Speedpost) | Crimea | Suspended |
| Speedpost | Cuba | Suspended |
| Speedpost | Cyprus | Suspended |
| Speedpost | Dem. Rep. of the Congo | Suspended |
| Airmail (including Speedpost) | Djibouti | Suspended |
| Air Letter and Packet Services | Dominica | Suspended |
| Airmail (except Speedpost) | Dominican Republic | Suspended |
| Speedpost | Egypt | Suspended |
| Speedpost | Equatorial Guinea | Suspended |
| Surface letter and packet services | Eritrea | Suspended |
| Airmail (including Speedpost) | Estonia | Suspended |
| Surface letter and packet services | Falkland Islands & South Georgia & South Sandwich Islands | Suspended |
| Speedpost | French Guiana | Suspended |
| Surface letter and packet services | Gabon | Suspended |
| Airmail (including Speedpost) | Gaza and Khan Yunis | Suspended |
| Airmail (including Speedpost) | Georgia | Suspended |
| Air Parcel Services | Grenada | Suspended |
| Air Letter Services | Guernsey | Suspended |
| Speedpost | Guinea-Bissau | Suspended |
| Airmail (including Speedpost) | Hawaii | Suspended |
| Speedpost | Honduras (Republic of) | Suspended |
| All postal services (including Speedpost) | India | Suspended |
| Surface letter and packet services | Iran | Suspended |
| All postal services (except Speedpost) | Iraq | Suspended |
| Airmail (including Speedpost) | Ireland | Suspended |
| Airmail (except Speedpost) | Isle of Man | Suspended |
| Airmail (except Speedpost) | Japan | Suspended |
| Airmail (except Speedpost) | Kazakhstan | Suspended |
| Speedpost | Kiribati | Suspended |
| Speedpost | Korea, North | Suspended |
| Airmail (except Speedpost) | Korea, South | Suspended |
| Speedpost | Kyrgyzstan | Suspended |
| Speedpost | Lao People's Dem. Rep. | Suspended |
| Speedpost | Lao People’s Dem. Rep. | Suspended |
| All insured parcels services | Luxembourg | Suspended |
| Airmail (except Speedpost) | Madagascar | Suspended |
| Air Parcel Services | Malawi | Suspended |
| Airmail (except Speedpost) | Mali | Suspended |
| Airmail (except Speedpost) | Montenegro | Suspended |
| Airmail (except Speedpost) | Montserrat | Suspended |
| Surface letter and packet services | Namibia | Suspended |
| Surface letter and packet services | Nepal | Suspended |
| Airmail (including Speedpost) | New Zealand | Suspended |
| Airmail (except Speedpost) | New Zealand Islands Territories | Suspended |
| Surface letter and packet services | Niger | Suspended |
| Speedpost | Nigeria | Suspended |
| Airmail (except Speedpost) | Norfolk Islands | Suspended |
| All postal services (except Speedpost) | Papua New Guinea | Suspended |
| Airmail (except Speedpost) | Pitcairn Islands | Suspended |
| Airmail (except Speedpost) | Puerto Rico | Suspended |
| Surface letter and packet services | Rwanda (Rep.) | Suspended |
| Air Parcel Services | Samoa (U.S.A. Territory) | Suspended |
| Speedpost | Sao Tome & Principe | Suspended |
| Speedpost | Senegal | Suspended |
| All postal services (except Speedpost) | Sevastopol | Suspended |
| Speedpost | Seychelles | Suspended |
| Speedpost | Solomon Islands | Suspended |
| Airmail (except Speedpost) | Spain | Suspended |
| Airmail (except Speedpost) | Spanish Territories of North Africa | Suspended |
| Surface letter and packet services | St. Lucia | Suspended |
| Airmail (except Speedpost) | St. Pierre and Miquelon | Suspended |
| Air Parcel Services | St. Vincent and the Grenadines | Suspended |
| Airmail (except Speedpost) | Suriname | Suspended |
| Speedpost | Tajikistan (Republic of) | Suspended |
| Surface letter and packet services | Togo | Suspended |
| All postal services (except Speedpost) | Tortola | Suspended |
| Speedpost | Turkmenistan | Suspended |
| Surface letter and packet services | Turks & Caicos Islands | Suspended |
| Speedpost | Tuvalu | Suspended |
| All insured parcels services | United Kingdom | Suspended |
| Airmail (except Speedpost) | United States of America | Suspended |
| Airmail (including Speedpost) | Uruguay | Suspended |
| Speedpost | Uzbekistan | Suspended |
| Speedpost | Vanuatu | Suspended |
| Surface letter and packet services | Vatican | Suspended |
| Airmail (except Speedpost) | Virgin Islands of the USA | Suspended |
| All postal services (except Speedpost) | Wake Island | Suspended |
| Surface letter and packet services | Wallis And Futuna Islands | Suspended |
| Air Parcel Services | Western Samoa | Suspended |
| Airmail | Cameroon | Delayed |
| Speedpost | Canada | Delayed |
| Airmail (including Speedpost) | Chile | Delayed |
| Airmail (including Speedpost) | Honduras | Delayed |
| Airmail (including Speedpost) | Jamaica | Delayed |
| Airmail (including Speedpost) | Malaysia | Delayed |
| Airmail (including Speedpost) | Norway | Delayed |
| Airmail (including Speedpost) | Romania | Delayed |
| Airmail (including Speedpost) | Singapore | Delayed |
| Airmail (including Speedpost) | Spitsbergen | Delayed |
SF Express
Status: Fully operational but facing delays into China. Have applied temporary emergency surcharges. Services to India are suspended.
- Increased safety procedures in China are seeing an increase in delivery times.
- To cover costs of increased safety requirements, SF Express are applying temporary emergency surcharges for Economy Express and Standard Express services. These prices are currently reflected in the Easyship platform.
- Services to India have been temporarily suspended.
Singapore Post (SingPost)
Status: Operational, but experiencing delays; mail to certain countries suspended due to new border restrictions.
Singapore Post is following the government's hygiene guidelines for its employees, facilities, and equipment, which includes frequent sanitation and regular information logging.
1. They are experiencing a delay in all international mail and SpeedPost services. They are focusing on Speedpost Priority and Speedpost Express during this period.
2. Shipments to China have been resumed, except to Hubei Province.
3. Some services suspended for countries with closed borders; some suspensions or delays due to reduction or cancellation of passenger flights.
SingPost Service Impact by Country
| Destination Country | Service Status |
|---|---|
| All Countries (except those below) | Delayed |
| Sudan | Suspended |
| Argentina | Suspended |
| Aruba | Suspended |
| Cayman Islands | Suspended |
| El Salvador | Suspended |
| Colombia | Suspended |
| Peru | Suspended |
| Hubei Province (China) | Suspended |
| Kuwait | Suspended |
| Saudi Arabia | Suspended |
| Uzbekistan | Suspended |
| Marshall Islands | Suspended |
| Cyprus | Suspended |
| Czech Republic | Suspended |
| Denmark | Suspended |
| Estonia | Suspended |
| Hungary | Suspended |
| Latvia | Suspended |
| Lithuania | Suspended |
| Moldova | Suspended |
| Montenegro | Suspended |
| Poland | Suspended |
| Russia | Suspended |
| Serbia | Suspended |
| Ukraine | Suspended |
Quantium
Status: Some destination country services are suspended with all remaining destination countries being delayed. Applying temporary emergency surcharges.
- All destination countries are facing delivery delays due to disruption to air freight services.
- Quantium are applying temporary emergency surcharges on shipments. This pricing is already reflected in Easyship rates.
Quantium service impact by country for mail and Speedpost services
| Destination Country | Service Status |
|---|---|
| Austria | Suspended |
| Cayman Island | Suspended |
| China | Suspended |
| Colombia | Suspended |
| Cyprus | Suspended |
| Djibouti | Suspended |
| Ecuador | Suspended |
| France | Suspended |
| French Polynesia | Suspended |
| Greenland | Suspended |
| Guinea-Bissau | Suspended |
| India | Suspended |
| Italy | Suspended |
| Kuwait | Suspended |
| Latvia | Suspended |
| Libya | Suspended |
| Libya | Suspended |
| Maldives | Suspended |
| Mauritania | Suspended |
| Mauritius | Suspended |
| Moldova | Suspended |
| Mongolia | Suspended |
| Montenegro | Suspended |
| Myanmar | Suspended |
| Nepal | Suspended |
| New Caledonia | Suspended |
| Peru | Suspended |
| Philippines | Suspended |
| Sao Tome and Principe | Suspended |
| Somalia | Suspended |
| Somaliland | Suspended |
| Sri Lanka | Suspended |
| Sri Lanka | Suspended |
| Tunisia | Suspended |
| Uzbekistan | Suspended |
| Venezuela | Suspended |
| All other destinations | Delayed |
UPS
Status: Mostly operational, with some destinations being suspended or delayed; waiving signature-on-delivery service in some countries. Applying temporary emergency surcharges.
The company is following CDC and WHO guidelines for health and hygiene, including educating team members, encouraging practices such as frequent hand-washing, and sanitation of workspaces and equipment.
UPS are applying temporary emergency surcharges on shipments. This pricing is already reflected in Easyship rates.
UPS Service disruptions for shipments originating in Hong Kong, Singapore & Australia
| Destination Country | Status |
|---|---|
| Fiji | Suspended |
| French Polynesia | Suspended |
| Futurna | Suspended |
| Kirbati | Suspended |
| Tonga | Suspended |
| Tuvalu | Suspended |
| Wallis | Suspended |
| Australia (from HK & SG) | Delayed |
| Guam | Delayed |
| Hong Kong (from SG & AU) | Delayed |
| Mongolia | Delayed |
| Philippines | Delayed |
| Singapore (from HK & AU) | Delayed |